We take customer service seriously and operates a Zendesk support site to allow everyone to get prompt and detail replies to their support questions.
Our Zendesk support will nearly always allow us to answer your support questions faster.
You can get support and find answers at http://crisisplan.zendesk.com
Please Note: From October 14 2011, Crisis Alerts will not be taking on any new clients for the foreseeable future. Existing clients will continue to receive alerts and warnings, requests for support should be directed to Crisis Plan.